Setting up an Office 365 email account in Outlook 2016. Open Outlook, and when the Auto Account Wizard opens, choose Next. Note: If the wizard didn't open or if you want to add an additional email account, on the toolbar choose the File tab. On the E-mail Accounts page, choose Next > Add Account. Sep 05, 2018 The new Outlook 365 Add a New Account 'wizard' does not have the 'My outgoing (SMTP) server requires authentication' checkbox which is needed for my email service provider. It is there when you 'Repair' an existing account.
Thanks Ken but there have been changes. In Outlook 365 you still get the list of accounts but the old 'manua'l setup dialogue with all the required parameters and 'Test Settings' options is gone. Now you get a sort of wizard; the Repair one is OK but the New one does not have the 'My outgoing (SMTP) server requires authentication' checkbox. I do not have Office 2016 on this new laptop, only 365.
I have just checked my old laptop that does have 2016 and it is 'behaving' as this new laptop. I cannot add new account to Otlook because my email server needs the 'My outgoing (SMTP) server requires authentication' parameter to be set. Any other thoughts? Hi again Ken - thank you for your perseverance The instructions at your link are what I used to do but this is what is happening now: Outlook File Menu: Account Settings: So far, So good. I am trying to add an account; when I click 'New', I get: When I click 'Connect', I get: When I click 'POP', I get: I enter the account password (the account does exist with my email supplier) and click 'Connect': I enter the details as per my email supplier account settings: You will notice that the 'Outgoing E-mail Server:' requires Server authentication which used to be on the 'Advanced' button window. When I click 'Next' on the 'POP Account Settings' window, after about 30 seconds, I get: The problem is that the POP Account Settings does not have the option to set the outgoing email server to requiring server authentication. I have tried every 'Encryption method' with no success.
This change to the process seems to have come with the latest Office update and I cannot find any info about it anywhere. Any further thoughts. This issue came up in a thread a few days ago (it was just one of the many I read through for Mod purposes cannot specifically point to it).
The way to achieve what you wish to do, is to set it up as best you can and then use the Repair option which apparently gives access to the SMTP security options Not sure if this will work for you, or if the disappearance of the old way is an error on Microsoft's part, which will come back with a later update, or that they really think that this is a logical way to work but hopefully it will allow you to get on with things. I prefer setting up any other than Microsoft Exchange accounts (POP3, IMAP) using Control Panel All Control Panel Items Mail. Please notice that Outlook application must be closed, not running when doing this. Select Email accounts: Select New: Select Manual setup: Select POP or IMAP: Fill in account credentials and servers, select More settings: Under Outgoing server tab, select My outgoing server requires authentication: Under Advanced tab, set the ports and encryption as preferred: This works (at least for me) in Outlook 365.